I had purchased a product online through Indiatimes shopping and have had
a terrible experience with these people
I had placed the order on 20/11/2006 and Iam still waiting for the product to be delivered to me whereas it should have delivered within 5 working days
Despite n number of calls to their customer support, All I get is an assurance that their "representative" will contact me in 2 days and for the last 40 days iam still waiting for that call
It seems in their calendar 2 days means like 2 months or something .
So much for their professionalism
Today we are lagging behind the Western countries not because
we are poor and they are rich
It is simply because they are professionals when it comes to work ethics
No one asks to treat the customer as GOD but when the payment has already been made
is it too much to expect the product on time?