Indigo airlines call center wrongly conveyed that Armed forces booking is valid for their families also. Its not valid if the army person is not travelling along with you. For this reason they denied me the boarding.
When I asked for option they said u can cancel your ticket with rs 750/- as cancellation charge. I asked them to cancel. they told me that we have cancelled your ticket and remaining amt is reverted to your master-card. which never came back. after couple of days when I called up in the call center they said your ticket was not cancel, airport person just released the seat so I’ll not get any refund.
Indigo airport person lied to me n it’s cheating. They are not TRUSTWORTHY.