I was travelling from Bangalore-Delhi.When I reached Delhi, I took my luggage and came back home.But, after reaching home, I realized the brand new watch that I recently bought was missing.Only the box was left inside the bag. I was under the assumpion that while checking in, they would lock the bag, like it happens in most of the airlines, but indigo airlines don’t even spend a penny to protect customers luggage. I could not make out anything while picking my luggage from airport as bag was in the same condition.
I am very much disappointed with Indigo as I am frequent flyer of Indgo airlines, I would have to rethink my option now.