Indigo airlines is one of the cheapest airlines in India which is very good but rest of it is very bad. The ground staff is not that experience to handle their passengers, I think that Indigo Airlines has not given hospility management training to their staff.
The checkin staff is very clever and bad because for window seat they will demand extra 800 rupees which is unethical on their part. During checkin their ground staff will not greet you like other airlines staff does. The airoplane seats are not that spacious and comfortable as compared to other airlines. If the window seat passenger wants to leave his seat then the person sitting beside him or her and the person sitting in the aisle seat has to stand up. One of the best thing of Indigo airline is that its flight is always at time. So if you are looking for cheap and punchual airline then Indigo airline is a good choice but, If you want to have a comfortable and luxurious journey then Indigo airlines is not for you. If you want to get a better hospility treatment and injoy your journey then, I will suggest that Indigo airlines is not for you.