I had a very smooth flying experience with Indigo Airlines during my recent flight from Mumbai to Jammu City. I had opted to web check-in and chose my seat(at no extra cost) a few days early to avoid long queues at the airport. On my arrival at Indigo desk at the Mumbai airport, I was ushered quickly towards the baggage checkin counter and within a minute I was allowed to proceed for security check.
Upon boarding the flight, the staff was courteous and hospitable. The flight took off on time without any delay.
The in-flight service staff served food(pre-booked) which was fresh and at warm temperature.
Upon arrival at Jammu airport(Before time arrival), the luggage arrived shortly in as it is condition and I did not have to wait much at the luggage belt.
I had a comfortable flying experience with Indigo.