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Indigo Airlines

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Indigo Airlines
Vinay @vab_2
Oct 18, 2016 11:57 PM, 4570 Views
Why refund is not based on the time based????

Indigo charging flat 2250 cancellation charges. whether you cancel your ticket within 1 second of booking or 2 weeks in advance or before 2 hours of travel. WHY?




  1. TIME is money, I am cancelling my booking 2 weeks in advance, giving them 2 weeks time to get the seat allocated to somebody else. than why the same cancellation charges for all?




  2. For booking if you book late you have to pay more, than why not less cancellation is based on time?






My concerns in particular:


I am writing you to please help me in getting waive off / Rebate on the Cancellation amount, I need to bare on these 2 tickets.


The Cancellation amount is huge- 5100. Being a frequent Corporate traveler, I hope you will be able to help me in reducing this loss.


Booking details:


Booking reference# 240964811409


Booking date# 24th Sept 2016


1> PNR- D7G2SS


Date of travel# 28th Oct 2016


BLR to DEL


Aircraft# Indigo


Cancellation amount= 2250+300= 2550


2> PNR- RHQRNE


Date of travel# 03rd Nov 2016


DEL to BLR


Aircraft# Indigo


Cancellation amount= 2250+300= 2550


Please see if you can help me with this request.


WE NEED a REGULATORY body for AVIATION to TAME these cheaters

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