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IndusInd Bank

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2.3

Summary

IndusInd Bank
Nidhi Aggarwal@nidhi_mouthshut
Jan 11, 2006 04:27 PM, 3896 Views

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IndusInd Bank Limited is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Jan 11, 2006)
Very unprofessional and unhelpful

The poorest service among all private banks. Irresponsible and unaccountable. I would not like even to visit it again as the non-courteous staff was very very disappointing.They are either nnot there at the desk or they look away if there is a customer. No one attends if a staff member is taking lunch (and that too in non-lunch hours). Isn’t there a system of lunch timings to make it comfortable for all or does one have to wait for a staff person to get over with his/her lunch and a half an hour chat for a 10 minutes job. On calling up and confirming that the papers was ready, I find that they have not even bothered to see what the status was. I talked to the branch head about the kind of response I was getting from the bank and the way it was delaying the things but no relief there too. It was only a collection of a returned cheque from someone that I nedded to take from the bank, it has been a month now and the checque is still in processing. With this kind of service, I think no cutomer woudl like to visit them again.

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