I bought 2 water heaters from there website during big billion day as they had quoted less compared to Amazon and Flipkart or Snap Deal.
Here is the trick they have. They have a clause in there terms and condition that the price of the product can increase after the purchase of the product, unfortunately I didnot read it .
After the purchase after 2 days they call and tell the vendor has increased the price and you need to pay extra.
If they put this clause right upfront on the purchase screen, I bet no one will buy it.
They just cheats, used the advertising of amazon, flipkart and snapdeal and fooled customers by quoting less.
And the customer service care a damn about any of this.