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Infibeam

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Summary

Infibeam
Stalin G@stalin_gm
Sep 16, 2010 08:46 PM, 2649 Views
Very poor customer service

I ordered a thumb drive to gift to my friend on his b’day. I mentioned b’day delivery as delivery date. but it was delivered 5 days before the date I mentioned. I had instructed to wrap it with gift wrapper. And the instructions I mentioned for delivery has been attached with the item and sent to the recipient. That’s so embarrassing!!


It was fine, even if the instructions were not followed but printing the instructions and sending along with item is utmost stupidity and shows very bad service.


I logged a complaint on website and received no response yet.


Good part is variety of items are available but they shud improve customer service and shall provide proper information.

(0)
Dear Customer,We apologies for the goof up. Sorry for the trouble it caused to you. We had addressed the issue & our Customer Support team had been in touch with you for the same. In case of any issues or concerns you have had, please feel free to drop an email on cs-excellence@infibeam.com.Sorry again for the inconvenience caused.Regards,Infibeam.com
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