I ordered a Samsung Grand Duos mobile through order number 12807440 on 17th March 2014. The promised dispatch date was 19th March 2014. The product was not dispatched. I called their customer care; wrote to them but did not get any promised shipment date still 24th of March. On 24th March I got a email that it would be dispatched on 26th. By this time had completely lost patience and on 25th March cancelled the order. Even while cancellation there no proper information shared on refund and how I will get a confirmation. Everything you ask every time yields a common response " 24 hrs to 48hrs". The customer care never was bothered when you tell them I am cancelling the order.
I have been a ardent fan of online shopping and have never gone through such pain. Sites like this are why makes online shopping a fearful affair. Never try them.