PRODUCT NOT RECEIVED
Ordered a product on May 11
Shipping date: May 14
Delivery date: May 19
Till today site not updated with shipping details
I called the customer care to know the status
It seems the product has not even been shipped, which means it MIGHT get delivered in 1 week’s time
No communication about delay
Issues with customer service
Agent did not know why there was a delay
Agent not able inform new shipping date
Unable to inform procedure to cancel
If Infibeam is looking at this review at all the details are as below
Order number:10389402
Sub Order: 19342149