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Infibeam

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Infibeam
Apr 21, 2015 11:27 AM, 15651 Views
Cheating and poor customer support

I ordered a book called Ramanujam’s Last Note books on Apr 07. I paid Money thro Cred824it card. I received the pack on 17 April around 2 in the Afternoon. When I opened the pack; I got smorpheushumancked; Except cover it was all full of Blank pages. Immediately I called their Customer Service; They asked me send the proof. I sent the video clip on Apr 17 @ 2:20 Pm.


They told me that with in two days, Representative will come and pick the Material and the amount will be refunded. After Some time I received a call At April 18 stated that they can’t access the video because they dont have drop box facility? Then I have send the pics of the book also. Still no one has come to pick up the book. Customer care told that they haven’t said like that. Moreover they siad they have mailed to the Vendor for the clarification. I haven’t purchased from the vendors. I paid Rs 3603 for the book Order id: 15339527. My due date for the Cred824it card is 25 th April 2015. If I not the aishwaryasingh23 money; late fee+ financial charges will be occurred. So refund my money quickly else aishwaryasingh23 the compensation.

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