Infibeam.com is an e-commerce site where you can buy different products like other e-commerce websites. But this website is different from others. Today I will share my experience with this website. I was using a multimedia phone and planned to switch to an android device.
It was back in 2014 when Micromax Canvas Elanza 2 was just launched in the market. It fits into my budget and the value for money which I was getting from the device was excellent so I finally ordered the phone from infibeam.com as it was cheaper in this site. They said it will be delivered within 7-10 days, so I was eagerly waiting for my first android phone. But after 7 days when I tracked the product it was far away from me. Then I called customer support of infibeam and asked for my product delivery. They said I will be receiving it late because of some technical issues. So I waited for another week and again I called the support and they made the same excuse. I was so angry at that time I cancelled the order. Finally I bought that phone from a retailer shop which was in new market, Kolkata.
Customer support was disgusting, they were just misguiding me. Delivery was worst, I have never faced such a delay in delivery. I never received the product from them so I cannot actually tell whether they deliver original or fake products but the phone which I bought from store was very nice. There is nothing interesting in their website. Same old story. This is one of the worst website I have ever ordered a product from. This is not at all a reliable website. I don’t recommend this website to anyone. It’s better to buy from amazon or flipkart or other reputed websites.