I ordered Samsung S4 that cost INR. 40, 300 from Infibeam.com. Infibeam was offering 12 Months EMI by charging processing fee of INR 806.
I ordered the same using ICICI credit card and paid total amount of INR 41, 106 to get an offer of 12 months EMI.But in the ICICI statement the Amount was not converted to EMI and full amount has been billed in the present bill dated 23/05/2013.I contacted ICICI, they said Infibeam has not converted this amount to EMI, and only they can resolve the issue.
I contacted Infibeam on 29/05/2013 for the same. They accepted the complain and confirmed on phone that they will update me withing 48 hrs , but till date there is no response.
i had called them 4 to 5 times and all they say is your request is in progress.
*I also mailed them that if they are not able to resolve the issue, I am ready to send the product back and get full refund.
There was still no response.*