Order No 7823313. I placed an order on 16th Jan 2011 for a creative speakers SBS A 120 and the product was to shipped from Delhi to Ghaziabad which hardly takes an hour so, however this product was never delivered. It is already 15+ days.
When I called to the Infibeam customer care on 28th Jan Friday, they promised me that this product would be delivered on that day itself but it did not happened. Again I called on Saturday morning for enquiring and again I got the same old response from Infibeam that this will be delivered the same day but with No success.
I wrote an email on sunday to them and still I have got no response. I called up again today and I asked the status of my issue and he told me that this product was returned to their store with some reasons which they did not told me.
I asked for my refund and they told me that it is not possible..I asked them to cancel this product they did not listen again and they are now telling that they will again ship this product. This was my first experience at Infibeam and it was most frustrating & WORST !! It seems my money is being trapped there and I cant get it back.I would say that this shop is unreliable and there are lot more online shops which give better deal and quick delivery.