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Infibeam

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Summary

Infibeam
mansoor mk@mansoor_mk
Sep 20, 2012 01:38 AM, 1432 Views
(Updated Sep 22, 2012)
Hacked! Insecure Transactions!

I made a order a week ago 9354966 and was committed to a ship by date of 17 Sep 2012 , till date I could see the status as Open and the product has not been Shipped.I did not order for a Rocket launcher or a missile, taking it so long. The worst part is the Customer Services , they do not have such a department !!


I fear whether the site has been hacked , it seems nobody is getting any response these days.Anybody wanting to make a new purchase better hold on until things are cleared up or you could end up loosing your money like the many others ...


Most important !! No way to cancel your order, so if you have made a payment the money is gone.

(1)
Hello, We completely understand your concern regarding the order that you have placed with us. We will look into this for you.As per our records, we see that the complain regarding this issue has already been forwarded to the concerned department and they are working on it.Please allow 24-48 working hours for us to have an exact update so that we can look into this for you. We apologize for the inconvenience caused to you in this regards.We value as a customer. If you wish, you can write to us at cs-excellence@infibeam.net / customerservice@infibeam.net. Alternatively, you can call us on 079-40260260. We are available 24/7.Regards,Infibeam.com
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