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Infibeam

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Infibeam
Ramachandran Raman Nair@ramachandran49
Sep 26, 2012 01:26 PM, 1483 Views
(Updated Jun 03, 2013)
I am cheated.

I placed an order (no. 937065 0f 21/09/2012) fora book titled ’’Science Book -Everything you need to know’’ (National Geographic Publication). I paid Rs1156/-by Debit card.But at the time of Delivery i was forced to the same amount saying that the order is on. COD basis. So charged twice for the same transaction. . I was promised refund at the time of delivery. So far there is no response from Infi beam..There customer care service is utterly hopeless with no body attending the phone.


R.RAMACHANDRAN

(1)
Hello, We completely understand your concern regarding your order that you have placed with us. We will be able look into this for you.We see that you have not provided your complete Order ID so that we can look this for you. We request you to please write to us with the complete details at cs-excellence@infibeam.net / customerservice@infibeam.net. Alternatively, you can contact us at 079-40260260. We are available 24/7.Once you provide us the details, we will certainly check this for you.We apologize for the inconvenience caused to you in this regards. Thank you for writing to us.Regards,Infibeam.com.
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