Your review is Submitted Successfully. ×

Infibeam

0 Followers
1.0

Summary

Infibeam
Krishanu Kalita@krishanu_kalita
Apr 07, 2013 11:11 AM, 1214 Views
(Updated Apr 08, 2013)
Very Unsatisfactory shopping site

Very Unsatisfactory shopping site, I ordered a MMX canvas HD(Black)  about more then a week ago(29/03/13) (Order ID.10497957) and they had not yet shipped it yet , customer service gives in every alternate date of shipment but fail to ship my product.


Yesterday(06/04/13) morning I called up their customer support and cancel my order but withing a couple of minutes later I received a call that they can ship me a MMX canvas HD(White) which is available with them at that very moment if I want ..so I said OK.


But till date(07/04/13) I had no information about the shipment of my Mobile. Will never recommend this site. I am confuse what to do now.


Today(08/04/2013) I call up Infibeam customer service to know my orders status but I got to know that they had cancelled my order. Then why did they called me previously and said that they are shipping my product and if my product is cancelled why is the Cancellation not updated in my Infibeam profile.

(3)
Dear customer,The purchase for the order 10497957 has been cancelled. As the purchase was made under EMI, the entire transaction has been cancelled. There will be no charges for this order.We apologize for the inconvenience this has caused you.Thanks,Infibeam team
Please fill in a comment to justify your rating for this review.
Post
Question & Answer