A few days back I ordered a book( DEmons of Chitrakut) on infibeam. God, I dint know what mistake I was making. The same day I made 2 other purchases one with flipkart (siege of mithila) and another with Homeshop18(armies of Hanuman). I was comparing prices and thats why I bought this one from infibeam as I was getting it for some 150 less from what others were offering. I also ordered because it showed Infibeam delivers within 2-3 working days. I got all the other orders in a span of 3 days but the one I ordered from infibeam was no where.
They gave me a tracking id with which when I tried tracking it showed that the product was delivered in Delhi whereas I stay in Bangalore. When I called up their CS deptt, they said that the product has been delivered and they confirm the tracking id was correct. When I insisted to speak to a TL or manager on the floor, they told me to wait and after sometime they came back and told me that they are sorry that they have made a mistake and delivered it some place else in Delhi. And I will get it within 10 working days. when I asked fr a ref. no for this they told me there will be no ref. no. but I dont have to worry they will deliver it sure this time. I surely dont believe them after reading all these reviews. I am placing a new order with flipkart as of right now.
My purchase id Order : 9072344..
Regards,
Prith