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Infibeam

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Summary

Infibeam
Rahul Bali@bali009
Feb 10, 2012 04:55 PM, 1843 Views
PATHETIC SERVICE, NO COORDINATION- IT A SHAME!!!!!

Want to hear a horror story. Here it goes.


Ordered kelvinator refrigerator and paid with credit card of my relative- 5 days no updates- call came to send id details of my uncle to release payment from bank- did so immediately- after talking to 3 different people over 6 calls no result passing the buck- after another 6 days somebody told me they are not able to procure but thery are trying- another 3 days and 5 calls later- CANNOT PROCURE- order cancelled after 20 days of lost time, energy and utility.


2nd order after 4 days of above refrigerator of cooking stove from padmini- 6th day delivery done BUT WTF- the model indicated on website has many sub variants and they send a different one as compared to the one shown on website- 3 days of haggle to make them understand the difference- send photos- after 5 days accepted their mistake and arranged for pickup- ASKED TO WAIT ANOTHER 10 DAYS MINIMUM- had used the stove for 3 days already and hence declined to waste another 10-15 days and 20 calls to get the original product.


SHAME INFIBEAM. BLOODY LALA COMPANY

(2)
Dear Customer,Our sincere apologies for inconvenience caused to you. We can understand how painful it must be for you. Can you please share the order id on cs-excellence@infibeam.com. We'll surely resolve this for you. Kindly share the order id.Thanks & Regards,Infibeam.com
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