I bought some apparel and accessories online from inkfruit. I got one swirl chain as a freebie with one of the tops. Unfortunately the accessories viz. bracelets and the freebie turned out to be totally different from what I saw on the website. What a rubbish bracelet I got. The chain was rusted. The woollens were too good. The stole was beautiful.
Coming to returns for refunds, I usually get products picked up by other shopping websites like jabong, urbantouch whenever I get tight fitting clothes and I have to return them. But here, they irritated me to such an extent that I left all hopes of my refund. Even after being advised to collect the pickup between a particular timing, the pickup boy never came during those timings. And those people continuously kept on calling me and pestering me whether I have got pickup done or not. Refunds are hopeless. Thank god, the amount was not too big otherwise I would have been left stranded. Next time, I am not going to shop from inkfruit unless and until I am completely sure about the product.
My advise, Do not hope for refunds and hence shop carefully.