3 things I would like to tell:
Sound quality need to improve.
Toilet no tissues in all 3 times I had been there - cost cutting is good but you are charging more and giving less than what others give.
All 3 times I had been there the guy in counter said sir card is not working "today". Last time I saw when a guy returned because card is not accepted, he agreed to take the card. This is unfair practice. Basically cheating customers.