Hello friends. Today I am going to express my views or reviews about “Intelenet Global Services Pvt. Ltd.” I am an ex-employee of this company. Every bpo has merits and demerits and this company also falls on this parameters. First I will talk about the merits of this company. I worked in Malad for international voice process. This company has a specious cafeteria on the ground floor of the building with varieties of food and snacks. Even you will find another cab drivers cafeteria at the rear side of the building. The best part of Malad Intelent building is that, if anybody wants to have outside food can easily go out of the building and can eat on easy access without consuming much time of break as the outside food vendors are just right out side of the building. The seating arrangement of the employees on the working floor is also good with the fine exposure of the centralize ac. There are total four lifts in the building, two on the front entrance of the building and rest two at the back entrance. There are some processes with fix day shift, some processes with the 8 hours duty and some with the 9 hours duty. I was in 8 hours duty process with fix afternoon uk voice shift with fix Sunday off and another with alternate off. In my process there was work pressure at all. So this is a white side of Intelent and of my process. Now lets talk about the demerits about this bpo.
Intelenet Global Services Pvt. Ltd is very pathetic in terms of salary offering and in an increment. Though you are a good performer, you won’t be benefitted monetarily with great satisfaction. Company does give transport facility to all tenure employees uptill virar but new joiners exempted from this transport facility. New joiners are entitled upto Miraroad only. I do not know the logic behind it till date. There are less opportunities of IJP to the company employees. There is no proper hr escalation matrix. There is no employee relationship manager to hear your concerns. As I was in an uk process but I and my colleagues never been through any comm skills on the live floor like other voice processes in the same company. I will not comment on the Intelenet Global Services Pvt. Ltd management because every company’s management feels that they are always correct. So there is no point on the argument on the same. But I will personally suggest to the young generation to make a career in a company which will give a job stability and gradual growth in money and designation instead of changing one bpo job to another bpo job. Now its your choice as per your education; capability and ambition. After all it’s your life. All the best.