What is the meaning of investing in business successfully? I feel it is the right way to do business. Weighing and measuring correctly is one such right way to do business.
Almost every thing we buy is either weighed or measured. The businessman has a duty to weigh or measure correctly. For this purpose the instruments which he is using for weighing and measuring should be correct(in technical terms the instruments should be calibrated). In India, we have Standards of Weights and Measures Act, 1976, and Standards of Weights and Measures(Enforcement) Act, 1985, and rules made under these Acts, for protection of consumers by ensuring metrological accuracy in industrial production & commercial transactions. These laws are implemented at state or union territory level by respective Departments of Weights & Measures.
The rightful way of dealing with your customers begins with right set of weighing or measuring instruments purchased from authorized manufacturer/dealers. All the weights or measures should be duly verified periodically and in case there is any defect, it should be repaired at authorized repairing vendors. The shopkeepers should always take verification certificates from the repairer and display it in the shop. W&M officers can visit any shop for test and inspection of weighing equipments.
Correct weighing or measuring is the most important aspect in any purchase transaction. Most business transactions take place on the basis of an unspoken trust between the businessman and consumer. Here the businessman can be a big business house, a big store, a shop or a rehriwala. Every weighing and measuring should be accurate. Faulty weighing results in a loss to the consumer. If added in case of all purchases in a year throughout the country the loss due to faulty weighing or measuring will run in to millions.
The responsibility for enforcing the laws of weights and measures rests with the State/UT. In each of the State/UT, separate enforcement machinery, headed by a Controller of Legal Metrology, exists. Weights and measures and weighing and measuring instrument used in commercial transaction and other fields falling within the ambit of the laws are verified and stamped periodically to ensure their accuracy. Cases for short measurement, use of defective and non-standard weights and measures and cases for contravening the provisions regulating packaged commodities are being booked by the State Enforcement Authorities. In Delhi, the department of Food & Supplies, Govt. of Delhi, enforces the Weights and Measures Act, and rules made thereunder.
Businessmen are expected to do business in the right way. One aspect of such ethical business is weighing and measuring correctly. However it will be advisable for the consumers to ensure that they are buying an accurately weighed or measured product by randomly checking the weights and measures used by the vendor. It is your money. You should get the right value for it. There was an ad on TV with this message.
If any MS member wishes to get more information on the subject following Websites are recommended:
https://fcamin.nic.in/wm_ind.htm
https://weights.delhigovt.nic.in