I am Iqara customer for domestic starter plan. I got the connection working on my comuter on 05th October, 2005.
On 08th October, I lost the connectivity for which, I compained at your central help line. I got the answer that the problem shall be attanded within 24 hours.
I again called on 09th, I was told it may take upto 48 hours to resolve customet complaints.
I again called on 10th, I was told that surely somebody will visit my instalation place on before 11th.
I again called on 11th to find out that it is holiday onm 12th, so the problem can be resolves on 13th.
I am going to call again in the evening today, I do not what to expect now.
The problem is not resolved yet.
I am totally at pains to have hired such a bad company, which is so slippery on promises made by ’’poor’’ call center employees
My customer details are:
Name: Lalit kumar.
A/C No. 138665.
User id: lalit_k.