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Iqara Broadband

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Iqara Broadband
sheetal rathi@sheetal_rs2000
May 01, 2005 02:12 PM, 1886 Views
(Updated May 16, 2005)
Bad Experience With IQARA_revamped4d readers!!

Sorry for my ignorance of having used capitals for writing my review!!wel, this is the edited version hope u find it useful&easy to read!


False promises, Badd customer service, inefficient employees, really quick in collectin money but extremely bad at delivering the promised service infact they never reach the stage of delivering it!!...these are few charecteristics of ’’’The’’’ IQARA BROADBAND This is what happened, we called IQARA after seeing an advertisement of theirs which sounded really exicting with 1GB download limit, competative plan fee, security deposit waiver, & most important the promise of a connection o ur home/office in 2 working days time.so next day there was a representative who came along our home gave us the details, v fell for the good marketing talks&ofcourse we were not aware that you shouldnt be trusting IQARA or their servicemen who after taking a cheque disappeared, so next2 days of ours were spent in tracking the officials, who were attending to our calls atleast on the first day but stopped taking them from the second.Now we are in this profession where we keep travellin & we gave them3 more days to work it out.After we got back, another3 days tracking& hide & seek, not taking the calls, so much so even on the landline in the office, thanks to caller id on it, v landed into the head office here in chennai, Threated to lodge a police complain, demanded to meet the head, who became convineintly unwell& excused himself from not meeting us...but the BOTTOM LINE is that we did manage to get our money back. Having spent the last few days tracking the whereabouts of my New, naya navela, fassst internet connection that would open the window of the world wide web for me at the ease of my home&only getting dissappointment in return I decided to type down this time consuming&unfruitful experience of mine into words so that others have a choice atleast not to go through what I went through.A STRICT no no, unless for some unexplainable reason you want to loose the peace of ur mind. Few things to remember when goin in for the connection with IQARA NEVER FALL FOR THEIR 2 WORKING DAY CONNECTION MARKETING TALK if you are in urgent need of a internet connection for completing a project or so, play safe & go in for another broadband service provider unless you dont have another choice (that was my case) Always talk bout a bargain if the connection doesnt come in at the promised time&i bet you wil get what you bargained for as there is no way that their 2 day connection philosophy works, its just all talk, as I would like to put they sure talk the talk but they dont walk the talk... Also you should try to chalk a bargain like a modem deposit refund, which currently is not refundable or plan fee waiver for the first month. Please dont let them get away with ur hard earned money, as its just not right, take out some time, go to their office, ofcourse taking an appoinment wil not work as that wont be kept up(as was in my case), so I suggest barge into their office, DEMAND to meet the head-probably threaten them of lodging a police complain&i promise you wil get ur money back cos thats how I got mine back!After all you worked hard to earn it (i Assume-cos I did!!) So DONT JUST LET IT GO, YOU CAN BE FOOLED ONCE BUT LET THEM NOT TAKE YOUR MONEY & FOOL YOU TWICE as it has happened in many a cases & I am sure I have a big group out there who would agree!! Check whether there is connectivity in your area, confirm it by getting a subscriber’s number who is probably living next door, same block or locale!these words of wisdom come from my mouth today becos I learnt from my experience with IQARA, & sure thing it has made me smarter subscriber!

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