This is to inform that I am fed up again asking in my email about query and sort out. Bludy you are doing this me same since morning till 9 am to 11:pm how many times I will give you explAnasultantion about my frustration of loosing my money and time because of your ignorance and liar comments of Air India Tickets cancel.
MY Booking ID also mentioned to your bluddy customer service all were different people cutting of my phone plus again again repeating asking my ticket and booking number.since morning 9:00 Am to 6:00 PM were asking me to call back again they didn’t neither support or answer my query.
BY booking details was JGSMG Pnr number was 9441058686
Today I receive email 03/10/2019 that as my Previous flight details as follows:
Previous Flight Details
S.No Flight Origin Destination Depart time Arrival time
1 AI - 687 Mumbai(BOM) Delhi(DEL) 06 Oct 2019 4:00 PM 06 Oct 2019 6:20 PM
Rescheduled(flight timing is changed) OR Revised with:
AI - 144 Mumbai(BOM) Delhi(DEL) 06 Oct 2019 5:00 PM 06 Oct 2019 7:10 PM.
I inform if I want to go @ 5:00 PM Flight I can book that time only why I should booked on 4:00 Pm. I try to explain and convince customer service again again and again every time I rang every time different people ask again again question.
I ask customer service to cancel my ticket or change my ticket as I have meeting @ Delhi International Airport with one of my client I can not delay that hence I booked @ 4:00 PM instead of 5:00 Pm. One female keep me hold and at last she said Air India can not cancel your tickets this was totally liar never accepted and she said you call to Air India ask them.This was lied and bullish answer from your customer service.
You Know what I rang Air India People there customer service said we have no issues of cancel your ticket that your ixigo is lied to me to cancel or change the tickets.
still there was no updates from your side only I received email @ 6:15 PM when I put comments on your side.
Where were you people when my query was ignoring plus liar with me and now again asking explAnasultantion when I was frustrated with you people from 9:00 AM to 5:30 PM.
Still you need explAnasultantion I have to re-booked my tickets with different way.
SHAME ON YOUR COMPANY ASKING AGAIN AND AGAIN EXPLAnasultanTION.
NEITHER REFUND MY MONEY I RE-BOOK MY TICKETS AGAIN WITH OTHER AIRLINES. INSTEAD OF YOUR COMPANY Negligence UNPROFESSIONAL ATTITUDE AND IGNORANCE YOU PEOPLE WASTED MY MONEY AND WHOLE DAY.