Initially I started shopping with them in their sale, got curtains and was happy to get fastest of all courier services! Product quality was good. No wonder I ordered one more pair of curtains.second time also same service.
Couple of times ordered jewellery and few cloth items. All were good in quality but something different in specifications: I consider that happens with online shopping.
One dupatta purchased, was described as cotton, but was actually synthetic, but since quality was good, I did not return it.
One another clothing ordered but colour was much different, so returned it. I have no complaint about it as customer service fr returns was awesome, they understood my problem and picked up from my destination. Reverted money on my card. All so smoothly.:)
I hate those shopping portals who provide coupons / vouchers or store credits for returned products. They thus compel to spend money even not desired by consumer. Jabong is not like that.
Sometimes I do found issues with coupons provided by recharge sites.Jabong says coupons are invalid. Once it was valid, but I did not go ahead with order and tried ordering another product, but the coupon was not valid.