I was ordered an Arrow dark suit of size 42 size at jabong.com of MRP INR 8555.00 request no 2512456523124526 on 2nd Jan 16. It was conveyed with the same request no, item label connected is size 42 however the item measure inside was 38, utilized and deserted fabric.
I raised this issue to them inside of the 30 days’ opportunity limit. they rang on my normal no to contact me, I gave them to interchange no.
Rather than contacting me on exchange no they have shut the case. when I re-approach them, they took all the data about item and guaranteed me that they will resolve it in next 48 hour.
After a bunches of correspondence they said its special case for us to be past 30 days and since you adjust the item so our quality control won’t take return. When I asked "where was your QC group when you was supplying the product?"they don’t have any answer till date. The wry answers I got from boss administrator group " it’s your misstep you trusted on us".
I never prescribe Jabong, They are making nitwit of their client. you need to pay for their oversights and once they have cash close by of their surrendered item they will discover approaches to not give administration to you.
It appears they simply send utilized item with wrong tag to clear their stock and makes imbecile of their client.