Till now I have purchased clothing and shoes from here. All the products were fine and had few exchange and return experience. Size exchange was quick just call up it will be quick.
Return had a glitch, Pickup person did not confirm the pickup to jabong. I received a automatic message saying I will have to return the product on myself, as my phone was not reachable when contacted.I had to spend few days to get issue resolved, I accepted jabong credits as a refund mode, did not have patience to follow up and ask them for bank refund.
Pickups should be scheduled well in advance with time of arrival so it is smooth process.