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Jabong

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Jabong
ankubha @ankubha
Jun 14, 2016 07:10 PM, 5830 Views
(Updated Jun 14, 2016)
Jabong cancelled my discounted product

Luckily only my size was available. I bought it immediately because i so wanted an oxford kind of a shoe. And it was for just rs. 554.40


Order no.: 160603667592073


Payment mode: net-banking


Expected delivery date: 10 jun 2016


Place of delivery: patna


2.on 6/9/2016 I get a mail stating:


‘we regret to inform you that the following item(s) in your order no. 160603667592073 could not be dispatched and hence have been cancelled.


Il755sh08nfvindfas-5855728: tan lifestyle shoes.


Please understand that this is one of the rare scenarios where either we have not been able to procure your item(s) or the item(s) have failed our quality check. The refund for the item(s) will be initiated within 24-48 hours via the same mode as was chosen by you to make the payment. You will receive an email notification for the same.


We regret the inconvenience this has caused to you. Please be ensured that we will take the necessary steps so that the same is not repeated. Hope that you give us another chance to serve you better.


Best regards,


Team jabong’


3.something similar had happened to my sister. So i thought why not see if the product is still available. And it is still available- same size. Price is 2216.76


My question is when they talk about rare scenarios where either they have not been able to procure the item(s) or the item(s) have failed their quality check why is it still available on the website? It should be discontinued. So to test if the problem is regarding the money, I made a purchase of the same product, this time through a cash on delivery(cost increased by rs 29) to see if they are doing it because of the price increase from rs 555 to 2217+ 29.


Order no.: 160609226635039


Payment mode: cash on delivery


Expected delivery date: wed, 15 jun 2016


Place of delivery: Delhi(i changed this because i am in Delhi now and the previous cancellation has nothing to do with the place to be delivered.). I was right, they shipped this order however i have cancelled it now. This is their game of discount.I want this same product at the earlier price.

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