My recent purchase was a nightmare I had bought few clothes which were supposed to be delivered to raichur in Karnataka but when I enter the pin code for Raichur, it shows Bangalore.and you cannot enter the place name it allows only pin code.
So I called the call center. They told me that the problem is with their system and will manually change it to raichur after I make the purchase, which I did. After my 2nd call, they assured me that the address would be corrected and will intimate by sending SMS / email. which I never received.
Then I receive email saying its been shipped to the wrong address and next day another mail saying it could not be delivered because of wrong address
After another mail to their customer care, they have rearranged the delivery but of my 3 purchases only 2 were delivered .
Then another mail from jabong saying they are in process of procuring the remaining item which was promised to be delivered in 4 days at the time of purchase and though was delivered after 6 days their delivery status is still has to update about the delivery status it stills says in shipping after 1 day that I have received the product.
last but not the least the quality if clothes promised were below par.
After this ordeal, I would sincerely request you to refrain from buying from Jabong .