Recently I bought a handbag from Jabong.com. Though the bag was nice but the sling of the bag was missing. I complained at their customer support about the missing sling. Their customer support executives are so polite. They called me up the very next day & asked few queries about the same.
The whole verification procedure was carried out in the same day & they assured me to send their delivery boy for the pick-up of product to-be-return. Within just three days, they sorted out the whole matter & satisfied me by replacing the product. I must say, they are quite good at handling customer & offer a wide range of products.