Initially I was very dejected with the customer services as I was promised a replacement order and I called the jabong helpline and spoke to many people but nothing fruitful happened.I was very disappointed as I had a flight to catch early morning and the replacement was a gift.so I called up yesterday blasting everyone and asked for some responsible.
I spoke to the manager amit/aman/ankit kapoor( forgot the 1st name) who was very polite and ensured to resolve the issue though I was very irate still he managed to convince and got the replacement order delivered within 2 hours moreover he called me to check whether the same was delivered or not.very surprising and wow feeling .super duper hit .amazing people .amazing services!
Thanks a million jabong.com& Mr. Kapoor.