I have ordered from Jabong.com many times and they have never failed once to deliver on their promise. This site has by far the best range of clothes and accessories offered by any other sites in India. Only once did I have an issue with a product dispatched incorrectly and I was sent a replacement within 4 Hrs of contacting their customer service.
Jabong.com has set a new standard for service in Indian on line market. Hope other sites out there can match this level of service!