I am a frequent customer of Jawed Habib hair& Beauty Saloon in kolkata located at The Prince Anwar Shah Road.Most of my visits have been quite satisfactory. Recently about a week back I visited the Saloon with my mom had a terrible experience , Although Jawed Habib holds a very possitive reputation in haircut, Hair Colour, H as ir smoothening, Hair Straightening, facial, Manicure, Pedicure, Hair Spa and head Massage, but I must admit that the Quality of their services have declined over a period of time. Never ever do hair smoothing here, few days ago I took my mom for the smoothing which they did very bad. Her hair texture are worse than before and the employees there were forcing her to do a Keratin treatment. Moreover they are unable to sustain their quality and maintainance with the passage of time. The last time I visited there , had experienced bad behavior from few of the employees. They don't care about their customers any longer, despite repeated request to the employees , no one responded, the Manager said waut for 20 minutes, again went after that despite that they all vanished here & there. A friend of mine also visited there last month, he took smoothing hair treatment from here and after the result could not recommend anyone to this place. Its just been 15 days and he is facing split ends problem and tips hair getting wave just like before.