https://vak1969.com/2012/07/31/jet-airways-i-love-you-i-hate-you/
I have been a loyal Jet Airways Customer for 20 years. Over the years the airline has helped me many a time and I share fond memories. In the recent past they have almost become a monopoly for business travelers who travel frequently.
I share my experience of why I love & Hate Jet Airways in a letter to their CEO