After the downfall of Damania airlines, Jet Airways seems to have been at the top of private airlines in our country and the one reason that could be put in one word for that is: CONSISTENCY.
Consistency in the efficiency of the booking staff, the airport staff, the in-flight attendants as well.
Also the fact that Jet flies the maximum number of sectors with the maximum number of flights have helped them stay at the top.
Jet Airlines flies the boeings which are technically the best and are very comfortable with the seating and the leg space availability.
The flight in the food is supplied by the Oberoi Flight kitchen which is known for its standard and taste. Also the food served is apt to the time of travel.
The next time you travel do check out the in-flight magazine Jetwings which has some informative and interesting articles to bide your time. And if that doesnt suffice you, they also carry the national dailies.
If you still have any complains then do fill in the suggestion/complaints form available on flight.
Jet airways also offers its booking and cancellation services over the web.
For the true joy of flying - Jet Airways is the way upward.