I was on vacation with my parents for the first time on flight .So in return, I booked the Jet Konnect Airways (during the summer sale discount, I had no other option because of our limited budget). The travel was from Kochi to Hyderabad. But there was a connecting flight in Chennai. I have already traveled by Air India and SpiceJet in the past, where I was quite satisfied with the treatment and punctuality.To my surprise, the boarding did not open till 15 min prior to the departure. When we have asked the attendant, he told that the catering was not ready (what a wonder!) Finally the flight was delayed by 15 min, but reached within time (uff a relief)! When another customer asked for a veg sandwich the hostess roamed from tip to toe of the flight and finally came with an answer-no.The rates of the meal were also very higher when compared to other flights. In our connecting flight to Hyderabad, their service was even more frustrating. When I have ordered for Instant noodles they bought the unprepared cup and placed it in my hands (oye what the hell should I do with that?) Politely I had asked to prepare, the guy took the cup and came with Soupy noodles (for the first time in my life) with no spoon or fork. (He might have thought I would drink that) When I have asked for fork, they looked at me in a funny way and came with a fork finally. (GOD! I swear I would never ever ask for a meal on flight).
The attendant even announced flight number incorrectly for the connecting flight passengers. Oh, one more thing. Jet airways came with a new strategy "SKYMART." They will give some peel and win coupons where everyone wins (of course you will! The product is yours if you pay Rs. 999 at the outlet for handling charges or taxes- ha ha!) All the best to the ones who have booked already.