Horrible Jet Airways, most irresponsible and un-dependable.
I have decided I will never travel with them.
I booked our Trichy-Delhi 16.00 HRS flight ( via Chennai) for 18 Aug well in advance ( over 2months) after completing our ensuing Tamil Nadu Tour.
Shockingly last month, they informed that their Trichy-Chennai flight stands cancelled ( no reason was assigned) .
Luckily, they had another flight on the same day at 14.40 HRS to Delhi via Mumbai and I had to reschedule my flight which they did without any additional charges.
Two days back, I got another mail from them that even Trichy-Chennai flight stands cancelled ( again without assigning any reason) .
And they don’t have any other flight on that day from Trichy.
How they can leave the travellers in a lurch like this without any reason and without offering any suitable alternate. It seems they have cancelled even next day’s ( 19 Aug) flights from Trichy.
I had to book now with Indigo after paying additional charges and am going to face a lot of inconvenience as Indigo flight will land at Delhi during odd hours.
It’s almost impossible to get in touch with their call centre ( long waits and spiralling IVR) and even you get that luck, their call centre agents will be of no help as they hardly understand anything.
I request for a reasonable compensation alongwith the additional amount I spent on alternate flight.