I may have been one of jet airways most loyal flyer but this opinion is changing..and for very good reason ..
Before 2003 it had the best cabin crew , the best food, excellent ambience ..net net a very good value for money .. But I guess the various cutting the frills have got to them.
There is a serious change in attitude to the point of being rude by the crew .. though I have not been on the brunt of it.
The leg space as though by magic is no better than travelling in a mini bus getting more and more uncomfortable.
You seem to be watching tv during commercial time as the crew comes goad you to donate money or buy stuff from thier flying shop. It can get to you.
The net wt. you can carry on jet in economy is 20 kg as against 30 kg on indian airlines.. invariably you have to shell out more money for even a few kgs above. And if that was not enough it still is one of the most expensive airlines.
All I can say cutting the frills is one thing ..loosing customers is totally different .. I for one am switching airlines for now.
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