It was mid June 2005 when I boarded the Sahara airlines flight from Bangalore at 10:00 am to Kolkatta via Hyderabad.Check-in and other formalities went good. But I made a mistake by not specifying the seat I wanted . I asked for a window seat and got one but one above the wings. The noise made by engine irritated me thruout the four and half hour journey.
So my advise to everyone do ask for a seat away from wings.Trouble started when I boarded the train and found that the AC was not effective. Passengers had to use the free Sahara newsletter to air them self.No entertainment in the flight , not even a magazine .Food was good but other service was poor. There was no cotton available for an old lady sitting next to me (and the engine) when demanded.Moreover there were no air hostess and only flight stewards [ :( ] .
They should learn some lesson from kingfisher airlines.Four and half hour journey flying over east coast over Hyderabad to kolkatta in mid June with AC not working, sitting next to engine and no cute air hostess [ :)] around was an experience never to forget for me.it was a poor experience overall and I have made a point never to board Sahara airlines.Its been 20 months time and I hope that Sahara airlines should have improved there service (and AC) by now.My recommendation to Sahara airlines is to concentrate more on complete customer satisfaction to survive in the high competition airlines race.