I have taken a 6 month Subscription of 499/- plan. Paid the amt and have been promised 1 month extra.
Recd the first bill after 5 days of usage and was billed for Rs. 549/-.
At best a pro-rata charge for 5 days should be billed -90+tax.
Finding this simply ridiculous I called the local marketing guy, who asked me to call somebody else, who asked me raise a complaint with Customer care.
Recd a standard pre-canned mail which had no relevance to my query. Wrote back again, same reply. Took the matter up with appellate authority. Recd a message saying something about billing cycle blah blah. Wrote back again asking for computation on how the amount was arrived .
There has been no response. I will wait for the next bill to come. If there has been no rectification, will take up the matter with Appropriate authority.
This is clearly a fraud . imagine this happening on all new subscribers, the amount of free money being collected is huge.
If any of you have faced this, do kindly share.
Keep you all posted.