Expecting customer service, polite behaviour, efficient operations and problem resolution from an Ambani company is expecting too much. Perfect example - Jio Fiber.
They are great ones for pocketing your money - and then vanishing when it comes to delivering actual services. If India’s legal system had not been so slow and laborious, they would be facing a mountain of cases, I am sure.
I’ve lost money. My family members have lost money. Many of my friends and colleagues have lost money. My mistake - the guys came around door-to-door offering quick installation, good internet speed, blah blah blah and I fell for their carefully rehearsed sales spiel. In retrospect, I should have checked reviews on Mouthshut before I jumped in. Hundreds of other users cheated by Reliance would have warned me off.
Yes, there are bad Internet Service Providers in India - but the Award for being the Absolute Worst goes to. Tan-Tara! Jio Fiber.