Guys, letme give you my sincere, honest and true feedback about subject matter unprofessional service provider company named JOISTER BROADBAND[erstwhile JB]. Initially, I was searching for good service provider in place of third class Rajesh-Hathway in Powai. After extensive search for an SP, I came to know about JOISTER BROADBAND last year and I opted for their services and also recommended to my colleagues. After few months of usage I start witnessing their same level of competence as already encountered with Rajesh Hathway for almost 3 years. Suddenly, JB stops their service for almost 3-4 days in stretch and their pathetic customer care is unanswerable for hours. You keep on calling them and their shameless tele-callers don’t even dare to answer your calls and if by God forbidden they pickup then these professionally trained intellectuals are completely clueless whether service in your area is on halt or not, typical answers they give "Sir technicians are working and till afternoon/evening it may get resolve".:D:) HAHAHAHAHAHA. Now how funny and stupid it sounds that the broadband service provider customercare itself doesn’t even know the correct status for connectivity of the internet in their serviceable areas. On top of that they never share no’s of their seniors at all [its like their seniors are agents of RAW and if they revel their identity then it will be dangerous to their life OR they may be an IAS cadre manager:P:P:P.LOL]
Finally, I recommend users don’t ever go for this cheap, pathetic, third class company for your broadband needs rather opt out of followings: MTNL(Govt org but trust worthy specially until if some serious problem is their the network wont stops), Airtel(the best one I used till now, unfortunatly their services are missing in Powai.but high recommendation choose them if they provide service in your area), Hathway(from direct US based HATHWAY group not Rajesh-Pathetic-Hathway sply in Powai), Youbroadband(gd part is that they are on whatsapp and will be available in case you face any problem and provide you estimated time of resolution).
Share your feedback on my review.