They claim top be number one in Chandigarh, but they have been publicly disowned by Maruti Udyog limited by releasing a notice in times of India, about expiry of Maruti’s contract with Joshi Automobile.
Service levels have been falling each week, two years back, they had excellent service levels and good understabding of customer requirement, which won them many clients and then all of a sudden, there was a fall in all levels of service along with shoddy work, not proper handling of car, poor workmanship.
Even after hefty paying amounts for servicing and spare parts, what one is given are more problems in the vehicle than being resolved.
I have gone to them at least six times with the same problem in my car and the problem still persists, now in a much aggrieved condition, much worse. I have to raise the issue to maruiti Udyog, who have said that they will look into the matter.
I called up Joshi’s Customer relations at their mohali service station, which says they can not do anything.
Plus for Dealer
Courteous staff
Negative for Dealer
Expensive after sale service
Technicians not properly trained
Poor workmanship
Comes back with more problems