Last evening, I visited your restaurant in Mylapore East, Chennai. The Memo No. 18/16667, Table No: T3, Time: 22:08, Bill Amt. Rs.855/-. I have come here before but off-late Kaidi Kitchen services have deteriorated. I ordered for Mexican Corn Soup - Spicy, Aglio Olio Momos & Mexican Green Rice with Corn Tortilla & Salsa, Mocktail - Pretty Girl. The soup offered to us was not the one ordered. The soup was Sweeeeeeet. I asked for some spicy sauce, I get a blunt reply that they don’t provide this.
The guy who takes the orders(Fair guy, Tall without Moustache, dressed like a fake policeman), when enquired tells me that it’s indeed Mexican Corn Soup. I told him the problem. He was reluctant to accept what I said. Since we were hungry, we consumed it but were not satisfied. It was Cream of Tomato. There was nothing other than Tomato Puree, Corn and something sweet. Not at all worth the price & of poor quality. No tortillas served until asked. Worst Service from a restaurant of your status. It’s lost!
Moreover, your guy was very rude in his approach and language. He is asking me whether I have eaten Mexican Food as if he was born & brought up in Mexico. Such is the attitude of this guy. I appreciate the guy who gives water, the plate - he was so humble and smiling. I left a tip of Rs. 20/- for him even though I was not satisfied a bit.
None of your items contained the ingredients mentioned in the menu. Only the momos were OK, rest all were bad. The Pretty Girl was just pretty outside but worst inside. think you guys have compromised on Quality. From good to worst over 2 years period.
Please don’t take your customers for granted. You don’t serve free food and moreover, after eating your food we fell ill today. I think you guys use stale items and make it look rosy by garnishing it. Food Poison is what the doctor says. I have eaten in the best restaurants and only you suck in Food & Service. I say it has deteriorated over the 2 year period. The focus is more on ROI, not Quality. Focus Gone, ROI Also Gone. What you say Kaidi Kitchen, Mylapore.
You should fire this guy who is the cause of this bad review. I paid money for the food and service and not come here for hearing to harsh language. He says while paying the bill that if I wasn’t convinced I shouldn’t have had the soup. Was he sleeping when I raised an issue? Rude fellow! "Thimuru" in Tamil.
Without shame he handover the review form. I just told him to take it back. I don’t believe in papers. Here online it is going to stay.
I will never recommend restaurant which has the entrace like the Central Prison, Family Rooms Like Jails and awesome interiors. This is what’s attracting people & kids enjoy it. The ambience is good, decors are good but we get the same at home too. So how are you different Kaidi Kitchen?