We took admission in the preschool facility at Kangaroo Kids in Hyderabad. Well before the school begins we’ve been transferred to Bangalore, requiring the family to relocate. However the school authorities refuse to refund the amount we have paid (almost Rs. 34000). They don’t even want to tranfer the seat to their school in Bangalore despite seats being available there.
This is not what is expected from a reputed school like Kangaroo Kids. I am sure the place that has been reserved for my daughter will be taken by another student as many have been waitlisted. I don’t see any honesty in this approach and I am truly disappointed! Can anyone offer a solution? Can I approach a consumer courty of any kind? I don’t find any escalation route to address my concern.
I admitted my child in Kangaroo Kids as I was given to understand that it is one of the best schools. However we have come away quite disappointed with this commercial approach.