I used to visit Kapils salon at Thane and I was so satisfied with their way of receiving ans soft skills of reception people and extraordinary talent of hair stylists.
Later I shifted to Lodha palava where luckily my house is very near to Xperia Mall where we have Kapils other branch, i was so happy i took membership also expecting the same services. But am totally wrong they were so worst at their service part , my first experience was when i booked an appointment i got cofirmation message also which i showed to them bt according to them no appointment updated in their records later on I waited for 45 mins then i got my turn and there worst experience i had.
One person is handle hair coloring and my cutting i said u stop mine and complete his work and then you do to me.
After 10 mins he started mine he had done my hairstyle for 1 hr that to askng me to buy shampoo, conditioner r some other services. Then after completion i was so disappointed and informed her about issue she simply smiles and said thats why sir u just come directly. Instead of questioning his team she is giving free suggestions to clients. This all one side and other side is conclusion, when I saw my hair properly after cuming home it was so wrongly fone i have to visit other salon to set it.
So friends I suggest you never go there i think its the worst salon i ever attended really lost my weekend.