Buying A21 Karbonn phone is like LUCK BY CHANCE. You get by chance a good insturment where chances are 1 in 1 lac. Most of the times your will only get a bad product with software glitches.
Very Unreliable software always giving glitches does not have good service back up. Their customer service support@jainaindia.com does not respond to any e-mails, their customer service telephone numbers Toll Free Number : 18001024 & Mobile Number : +91-8800898 are not answered. Online submission of customer service request is a waste of time as most of the times the website does not accept the request - even if it accepts it does not give any reference number hence no follow up possible.
All BAKWAS set up. You need to visit their authorized service cetnres where customers Q up with so many software problems & have their troubled experiences to tell. My job sheet no. KJASPMH214513K3421 – Mobile Care / Thane (A21) dt. 21st May 2013 even after 30 days nobody knows when the phone is expected to repaired & delivered. I have experienced that immediatley after opening the phone I realized it had a software glitch my ordeal started. I was surprised that atleast 5 to 6 customers face this problem on Day 1 of usage across all models of the KARBONN brand. Another 5 to 6 customers will come every hour informing that they face software glitch within 15 days of purchase. Only advertisement across TV / Print & Outdoor media - No DUM in the product, this will not take the company forward. I have resolved that I will continue to inform my plight to all the prospective buyers of mobile phones & dissuade prospective buyers from even thinking about Karbon product.
Complete disappointed with the product & their service standards.